More Contact Info

Toll-Free Number:

(800) 774-6237

Customer Service:

(661) 753-0000

Germany

+49 895 170 3450

India

+91 120 475 0156

India

+911 800 103 0306

Spain

+3 490 299 9982

United Kingdom

+44 344 338 8663

Legal:

(866) 288-5038

Media:

(661) 753-1530

Fax:

+44020 7831 1410

Other Info

Other Info (opening hours):

Locations:

Media Relations Department

Princess Cruises

24305 Town Center Drive

Santa Clarita, CA 91355

United Kingdom

Princess Cruises

Carnival House

100 Harbour Parade

Southampton

SO15 1ST

Germany

Inter-Connect GmbH

Arnulfstr. 31

Muenchen, Germany

80636

Fax: +498951 703451

Spain

Mundomar Cruceros

C/ Camino de Humera, 45

28223 Pozuelo De Alarcon

Madrid, Spain

28015

Fax: +34 912183172

India

704, 8th Floor, K M Trade Tower

Kaushambhi

Ghaziabad – 201010, India

Company Address

Princess Cruise Lines, Ltd.

24844 Avenue Rockefeller

Santa Clarita,

United States

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Complaints & Reviews — Princess Cruises

11 Jan, 2021

Canceling cruises for others that were paid for with my credit card

I has paid for three persons ( my nephews) on my credit card. We canceled the cruise so…. when will my monies be returned?

Cruises and Ships

3 Oct, 2020

Princess Cruises cancelled our reservations

We are a group of 7 persons. 4 of us are older adults (Elderly), and 3 grandchildren Names: DIANA LUQUE – 75 years old YOLANDA LUQUE – 73 years old ALMA LUQE – 70 years old VERULO HERNANDEZ – 79 years old REGINA EASTMAN – 22 years old JOSE OCHOA – 21 years old NATALIA…

Cruises and Ships

11 Aug, 2020

Refund status from cancelled spring cruise

refund amount less than paid amount User’s recommendation: do not phone.

Cruises and Ships

2 Aug, 2020

Princess Cruise refund

We were advised that our May cruise being cancelled so lodged refund forms on 28/04/20 Several emails and wasted time by phone No Response from Princes They had had our money since 01/20 When we this money be refunded as this is appalling service User’s recommendation: Appalling Service.

Cruises and Ships

19 Jul, 2020

Awaiting Refund for more than 90 days

My wife and I booked an 11-day Cruise Tour last year to Alaska on Princess Cruise Lines. Since cruises were cancelled we opted for their refund rather than re-book. We were told in early April we would have our refund ($7,617.40) within 60 days. It is now greater than 90 days since our refund request was received... Read more➤

Cruises and Ships