In November, I did a trade-in with Apple online. I traded a 21 iMac for a new 27. In the process, they ask for the serial number, which gives them all the specs of that particular unit. I had upgraded the RAM and had a privacy screen on the display. The Apple trade-in quote was $700. I...
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Sent in my iPad which always had a screen protector along with the iPad cover AND a back sleeve. Phobio sent me a picture of what looked like an alright screen saying it was damaged (again, it wasnt when I sent it in) and reduced their offer by $130. This company is a sham and Apple should...
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I had decided to do a trade-in on the Apple website to upgrade my device. My iPad was lightly used and had no issues with the outside, screen, or software. The first time they sent back my iPad insisting my trade-in was cancelled when it was not. They were unresponsive to Apple and myself trying to rectify...
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I went to Apple’s website to send in an iPhone 7 Plus for store credit. No where does it ask any specifics about the phone other than the top level model, not memory or carrier. I get the packaging, erase and reset the phone, and ship it back. I get a revised quote that went from $140...
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I was given a quote for my 2012 MacBook Pro which was in excellent working order. I shipped the computer to them and they lowered their quote to $30 based on “Minor cosmetic defects on case due to normal wear and tear”, and 2) computer was sent to them more than 30 days after their original quote....
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