offer and fee
I'm really angry. And even very. I signed a contract for a home set - telephone, TV and internet. The fee is not small dollars 26. TV3 is no longer shown from the summer. All the time just apologize and promise that next month will be. I'm really not interested in this extra offer from them. He would then have contracted for the extended package. Now offer to watch those additional programs until the New Year. So Christmas and New Year are also expected without TV3. Some kind of nightmare! Why isn't there an offer that for these months without TV3, reduces the bill for the offered 4 (or how many dollars there) ? Now it comes together - stretch around the house in addition to the room antenna, switch the TV back and forth to be able to see TV3, but also qualitatively other ATV programs. do not actually receive the promised service and amenities. You are offered something unnecessary. I pay for what I don't get the way I wanted + for what I don't need and don't use. Absurd! There is anger that Optus is not looking for a solution that would also be acceptable to the Customer. In my view you ought to offer choices: reduce the cost because no TV3 / fee remains unchanged, receive additional programs.
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