First of all the money that we spent for Pella products windows doors a lot of money your customer service totally is out of control because there is no control I waited online for almost 15 minutes just to be towed because of COVID-19 which is a bunch of BS you cant answer the telephone and you...
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My door is junk and Ive been given a run around for years
In Sept. 2012, i purchased two triple paned window and sliding patio door units to replace existing Pella windows and doors in the living room and master bedroom. I did not want triple panes, but was told by the salesman that the size of the units needed was available only with triple panes. I did not install...
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I placed my order in February or March and as if today I still have not received my order which means that my door is still unsecure. I call back and was informed that it was on back order which was 2 weeks ago. As of today I still have not received my order. Payment should not...
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I have received no communication from PELLA!
Fraud, poor service
Couldn't read reviews / complaints about this company. But either, as far as I take care, then give info to others, maybe act smarter than I did. In the lease page, the company autoprokat.org is LLC "vip rent", board 53-151, but the lease point jaunpils 5a. I would like to rent a long 4.2 or 4.3m bus mercedes benz, but if I book this day in advance, upon arrival at this office, it is concluded that none of the two buses at their disposal are available on site. but in the meantime gave another shorter bus, but after a few hours already called that there was a bus, but not in 2019 - the "" new ", but for the time of 2009, which was considered in danger. But drove satisfactorily, the next day, 30 dollars were charged for this bus for a person who had not been there before, so I had not photographed this bus himself, after a difficult conversation with the tenant, he would go to death. I promised to do so in 2019. The bus, which I returned in less than 30 minutes, because the clutch was dead, it was not possible to switch speeds. Equally, a real sitting office with sitting staff who specialize not in providing customers with quality rental services, but in their specialization is knowing the nuances of renting, how to make customers lose money by making them more. Guilty.
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