Complaints & Reviews — Payless ShoeSource

Rude employee

Sat on the chair and was waiting for check in to start. Few min later guy called Josh came to me and asked for my passport and ticket which i gave it to him so he can scan it (i was sitting close to a gate so after they put the strip fance around i was kind of automatically sitting in the area where all the checked people are but i wasn't quing yet. Right before the flight i decided to go to a toilet and when i got back i handed my passport and ticket to the same guy / told him that he already has scanned my ticket. He replays me saying he is going to refuse me to get into my flight because i left the secure zone or something like that i would still be in the waiting zone, i was confused cause as i didn't que for it yet as i always leave it for the very end, so i told him sorry i didn't know that and his replay was so now you know which i think is really unprofessional and rude it specially the manner he got it sounded like he is having a crap morning so they will make someone else feel the same way. It's reall pity as i had such a good flight on the way here. Hope u will look into this and rectify as one person really can ruin the all experience. My flight was 06. 15 Melbourne Luton