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+1 877 643 8733
PO Box 6484663
Springville , Utah
United States – 84663
Mon9:00 AM – 5:00 PM
Tue9:00 AM – 5:00 PM
Wed9:00 AM – 5:00 PM
Thu9:00 AM – 5:00 PM
Fri9:00 AM – 5:00 PM
SatClosed
SunClosed

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Complaints & Reviews — OneGreatFamily

27 Feb, 2021

Never signed up but they are charging my card each month

2-27-21 We just noticed that a website Onegreatfamily.com has been making monthly withdrawals from our bank account for several months. We never signed up for it. We used to have an ancestry.com account and are wondering if they stole the information from them. It has gone back several months and we are just now going to contact... Read more➤

Unauthorized Charges

25 Feb, 2021

Unable to cancel free 7 day trial

I have emailed, called and facebooked this One Great Family. I want to cancel the 7 day free trial. They do no respond to anything. The phone number you provide here on your site goes unanswered. They say to leave a message and some will call you. But they never do. How in the hell can you... Read more➤

Unauthorized Charges

Most Reviewed

22 Feb, 2021

"Treated very nasty when asking a question"