Started in May 2021, Long story short, two accounts that I set up with them 5 years ago, one for me and one for my uncle. Sept 3rd – Tried to close uncle’s account (Robert Morris since he is in nursing home, told me to send a POA, I didn’t have his account number since it was...
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Had windshield replaced on vehicle in February 2021, original NTTA sticker was damaged, called to request new one. Never received sticker, went to NTTA center found they cancelled the original tag and marked account as inactive. Paid the tolls and received new tag and installed, 3 months later received bill in the mail for tolls, called customer...
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The North Texas Tollway Authority and their collection agency have contacted me a total of 5 times this year (5/31, 6/23, 7/30, 8/23, 8/30 with notices about a toll incurred on a car after I sold it in April 2020. I responded multiple times with the details, and eventually the proof from the TX DMV, that I...
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I would like to first say thank you for taking this complaint in! It’s been so Frustrating when I think that I’ve completed all my bills with the toll tag and then something new comes into the mail saying that it is either my first notice of non-payment or my third notice as non-payment. I don’t ever...
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I have a ZipCash account and noticed that negative credit entry appeared on my credit report from NTTA. It appears that when my credit reserve was at zero NTTA charged my credit card which was no longer active with the auto bill function to add to the ZipCash reserve funds. Because the credit card was inactive the...
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Fraud!
I warn everyone! I have stopped using tet services and sent them the whole equipment (they advised me about this before). As a result: 1) they billed me for the whole month, despite the fact that the whole machine was sent in the middle of the month and I couldn't use it, even if I was good; 2) they invoiced me for the installation as if they had not received it in full (ie the whole installation had not been sent). Threatens in writing to take the case to court. You will not think of such a piggy!
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