After 3 bitter experiences with NSD it is time to document . Damaged item was Kayak ordered from Amazon. Security cameras picked up drivers dumping the Back in January kayak and reversing to drive off. I ran out and stopped them. Kayak had a 3 inch hole from a forklift covered by the delivery notice. Refused delivery....
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I ordered a desk on Amazon about 3 weeks ago. It was supposed to be delivered on July 26. Then the delivery date changed to July 28, then August 4 and it just changed AGAIN to August 6. I contacted Amazon to complain and they told me to contact NDS. Each time I have called them, the...
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I received an email on July 2nd that they have my Treadmill and will be calling me in 2 business days to schedule delivery. It is now July 16th 14 days later and still no call. I have sent many emails, tried to talk to someone via chat and NOTHING BACK!!! I sit on hold for hours...
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I ordered a bath vanity on 6/22. When I purchased it said delivery would be 6/30. That was fine since we were closing on this house and had a little time. As soon as I checked the delivery date changed to 7/12. Still ok we had some time. Then the delivery day changed to 7/8 then to...
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Have been waiting a month for NSD to schedule a pickup of a crated door received in damaged condition for return. Called them 17 times different days of the week and different times. NEVER get a call back only get the auto reply that they will call back when a representative is available. Have now written a...
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Lost Mail
Now the fourth lost message. All sent from Devonport Tc Valdeka parcel terminal. True, the first 3 after my call were. The latter is currently being sought. But it all takes a long time. When asked why it happens, I received an answer that such problems exist only in Devonport and it all happens because there are problems with Devonport couriers. The company is negotiating. I no longer have faith in this company...
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