Poor service
Yesterday afternoon, due to my sixth birthday, we used bus services on the way from Gulbene to Madona, more precisely, the bus route Alekne - Gulbene - Madona - Jepskpils When boarding the bus in Gulbene, as usual I use my 3+ Family card, I asked the driver one adult ticket, with a discount, and the other for a child with a 100% discount. This offer knocked out a ticket and left the occupants to sit down. After all the passengers got in, a loud, angry voice came - young man, where's your ticket? ”. At first I didn't understand who was being addressed. After a moment, the driver came to my child and, with the intonation already mentioned, asked the question again, already in his infancy. Del replied: I do not have to buy a ticket, mom bought.I was led to tears, I did not expect such an attitude, nor did he... This offer came to me, in a rude voice determined to come next. Stopping by his brother-in-law, a brave man told me, almost like his subordinate, he said, he would listen to him. I will present the situation - that I asked for two tickets, will be obsessed and did not notice that the child was not issued a ticket, to which I received a sloppy answer - I did not hear. ”to which I received a cursory answer - I did not hear. ”to which I received a cursory answer - I did not hear. ” I have a big question - is this really the attitude of the manager to be acceptable, especially for a small child? Don't we, the passengers, deserve to be treated politely? Shame...
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