Dear team; Hope all well at your end. It took me almost 3 months to write this e-mail hoping that the experience will change and my issue with Mercedes will get resolved, but unfortunately till now nothing happened, so I appreciate your patience reading my e-mail as it will be pit long. First let me introduce myself,...
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I’m the owner of a Mercedes sprinter van, which is also equipped with the dangerous Takata Airbag. Since I’m living on Kauai, HI the only available service for fulfilling the recall is in Honolulu on another island. The costs for shipping the van back and forth are around $2k. Mercedes is not willing to take over these...
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I have Mercedes-Benz b200 **** model. If I on my car radio it would just write Mercedes-Benz on the screen and like a minute would just cut off with out asking for code or play .
I sent a letter of my concern about the GLK250 (**** model) in October 2019 and have not received an official reply. I called last week and spoke with a manager by name Kim. She was very rude and arrogant. Instead of listening to me she kept on accusing me of not taking care of my vehicle....
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Last summer I received a letter from Mercedes-Benz USA stating that the Takata airbag for the right front passenger seat of my 2015 GLK has the potential to malfunction, “possibly causing serious injury or death”. Mercedes has initiated a recall for that airbag. But both corporate Mercedes and my local dealer tell me that a replacement airbag...
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