Complaints & Reviews — Macy's

I was contacted By Jennifer Hinkle from the Macys at The Promenade in Bolingbrook Illinois. I accepted a full-time position and was ignored by her. I do not like being lied to by Macy’s employees about being offered a position. I accepted the position filled out the Background check information and that was it. I never received... Read more➤

I ordered children’s clothes online, paid with my macy’s credit card. I get a order number. I get a email the order has been cancel. This happened 4 times. I changed my credit card to AMEX and they cancel that order. I called and they didn’t know what to do. My last order July 6, 2021 went... Read more➤

Macys has changed its system where if you buy with Apple Pay they can no longer refund you via Apple Pay. They have absolutely no signage that states if you use Apple Pay you have to have a physical card. This defeats the purpose of a virtual wallet. When complaining to a manager they say they have... Read more➤

I returned the following items in one large box and only a section was refunded. For the last 3 months I have been following it up with customer care but no one seems to help, can I get my refund or get the items back? The order no. (1) [protected]- big girl jacket (2) [protected]- big girl... Read more➤

I purchased a Hotel Collection comforter primarily because of the lifetime warranty advertised on both the Macy’s website and product packaging itself. I initiated a warranty exchange at the store in Manhasset, NY and was told by the manager that I had to go to hotelcollection.com. this website is completely unrelated to the product I purchased. The... Read more➤