More Contact Info

Toll-Free Number:

(800) 654-1177

Customer Service:

(425) 609-2500

Australia

+61 180 006 4234

Events/ Guest Relations:

(425) 609-2567

Tour Dates

Company Address

Travis Industries Inc

12521 Harbour Reach Drive

Mukilteo,

United States

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Complaints & Reviews — Lopi Stoves

17 May, 2021

Issues switch my stove

To whom it may concern ….Smoke coming from vent and door monoxide carbono affecting my family need help

Chimneys and Fireplaces

23 Mar, 2021

Question about greenstart

Whether green start would just light the kindling or also light the actual fire with 3 logs positioned on top of the kindling. I was told it would. Also your pissed consumer protocol and having to register just to call you for basic information is very off putting for someone who has just been introduced to your... Read more➤

Chimneys and Fireplaces

5 Mar, 2021

No factory support, Replacement parts very expensive

I bought a Lopi Berkshire GS2 propane stove manufactured by Travis Industries in May of 2016 so I would have a source of back-up heat in the event of an extended power outage. Although I was assured by the dealer several times that the stove could be lit with a match…

Chimneys and Fireplaces

1 Mar, 2021

Combuster question for Rockport woodstove

The technical rep for Lopi was knowledgeable, courteous and extremely helpful. Took his time explaining things and we had ample time to ask questions and were not rushed off the call. Great customer service!

Chimneys and Fireplaces

11 Feb, 2021

Air Control Problems

I have a Lopi 1250 Republic wood stove (SN 1118-00****) purchased from Innovations for Quality, Bellingham, WA. The stove was installed in my new home in late 2017. It draws too much air with recharge time of an hour and at best burn time max is 2 hours. The Lopi Wood…

Chimneys and Fireplaces