On March 29th 2019, 3 of my friends and I celebrated my 21st birthday at the Logans in Tulsa, Oklahoma at the Olympia location. I mistakenly left my birthday card there which contained a gift card. I called back a few hours after I left and spoke with Emily who assured me that the card had been...
Read more➤
We decided to drive about 15 miles for a late dinner Sunday April 7, 2019. My family of 4 we all ordered the wood grill chicken and we waited patiently for our meal to be served. After a while our server (Candace) informed us that 3 of the baked sweet potatoes where not available and we had...
Read more➤
My husband and I wear @ Logan’s Roadhouse in West Monroe, LA around 3:00 pm on Tuesday, March 5, 2019. We were dotted quickly, very few customers @ the time. We always order the same @ any steak house we frequent, which is quite often. Upon starting our order to waitress, she stopped us to inform us...
Read more➤
Tried to call in a order on 2/2/2019 called three times was told to hold on hail about 10 minutes each time I have tried to call the lamb was easy line was busy When our fianilly got through they took order hung up before I finished said it would be 25 minutes said if they didn’t...
Read more➤
We were at the Logans Roadhouse at 1540 Alliant Ave in Louisville, KY. It was a little past 4:30-5 when we witnessed the bartender-Kim berate a female server about her not being tipped enough the previous night. Told the server that they (the servers) HAVE to tip her and to tip her 10%. Told the server that...
Read more➤
Hopeless
Service culture, quality and speed are under every criticism. If you do not want to ruin the day, stay away from this institution. Food has to wait a very long time, food and drink are forgotten, no spoons are brought. An hour of waiting for the food announces that there will be soon, but after another 10 minutes with an innocently stupid smile follows the announcement that another 15 minutes. A complete nightmare, I haven't seen such an attitude and quality since Soviet canteen times.
Read more...
