More Contact Info

Toll-Free Number:

(888) 563-8444

Customer Service:

International Clients

(614) 534-2756

Other Info

Other Info (opening hours):

Live Chat

Mon – Fri:

8AM to 11PM EST

Sat – Sun:

9AM to 9PM EST

Company Address

Loft

7 Times Square,

New York,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Loft , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Loft

10 Jul, 2021

The worst return policy in the world!

They give you 30 days to return orders, even if you have a receipt, they will only give you a refund equal to what the sale price is currently of the item. During a time like the pandemic, such an inflexible policy is absurd. Furthermore, it’s 30 days from date of order placed, so if the item... Read more➤

Footwear and Clothing

24 Jun, 2021

Late Fee???

First of all, I have been disconnected twice from customer service/credit card accounts. I purchased an item on 5/3/21 and returned it to a store on 5/25/21 (within your 30-day return policy). Since this was the only purchase I made, I did not check my account to make a payment. I checked yesterday (6/23/21) and was shocked... Read more➤

Footwear and Clothing

31 May, 2021

Horrible customer service Plymoth pa

Went in store to return and putshse $500 worth of cloths saw on lube Everyone in store ignored me Not sure why Maybe they did not my looks Will never shop there again Will tell all my friends and family!.00 User’s recommendation: Do nut shop at lofy.

Footwear and Clothing

30 May, 2021

Am currently in line to purchase a sweater. Only 1 register open and other is for others. There are 6 people ahead. Don’t even have people helping with bagging. Unbelievable!

Only 1 register being used for cashiering despite 7 people in line. Some walked out. Other being used for orders. Unbrliywsitbtime. Very frustrating experience. User’s recommendation: Don’t come in bless have hours to stand in line.

Footwear and Clothing

Most Reviewed

29 Jul, 2021

"Problem with delivery and other stuff."