Toll-Free Number:

(800) 919-3009

Customer Service:

Insurance Department

(866) 822-0890

Fax:

+1843-413-7127

Other Info

+1 800 274 9900 (Head Office) +1 800-274-6600
3637 Sentara Way
Virginia Beach , Virginia
United States – 23452
Mon8:00 AM – 10:00 PM
Tue8:00 AM – 10:00 PM
Wed8:00 AM – 10:00 PM
Thu8:00 AM – 10:00 PM
Fri8:00 AM – 10:00 PM
Sat8:00 AM – 3:00 PM
SunClosed
Mailing Addresses
Loan InquiryConsumer Solutions Department, P.O. Box 8068, Virginia Beach, VA 23450
PaymentsP.O. Box 37628, Philadelphia, PA 19101-0628

Overnight Address3637 Sentara Way, Virginia Beach, VA 23452

Notices of Error/Information Requests
Mortgage Resolution, P.O. Box 8068, Virginia Beach, VA 23450 Show MoreShow Less

Company Address

LoanCare LLC, a ServiceLink Company

NMLS# 2916, 3637 Sentara Way

Virginia Beach,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with LoanCare , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — LoanCare

3 Aug, 2021

Neglect client’s Inquiry

This company is so terrible that I never seen such in America. I made 2 inquiries concerning error in my account, never replied. User’s recommendation: Keep social distance with it.

Loans

2 Aug, 2021

Need to speak with a person about midfcation

Its time to extend my forbearance plan, or do a total Modification It is getting to the point where I need to either do the full modification or extend my forbearance plan for another 90 days I was told to call the first week of August to decide what to do and we decided that I would... Read more ➤

Loans

1 Aug, 2021

Loan care failed to make hazard insurance payment

Loan care failed to make my hazard payment and are force placing their more expensive insurance… for the second time!!! Now their trying to charge me for the months I wasn’t insured… BECAUSE THEY FAILED TO MAKE MY PAYMENT!!! I WAS LIED TO BY 3 DIFFERENT AGENTS( I HAVE THEIR NAMES). Customer service reps are very rude... Read more ➤

Loans

30 Jul, 2021

New name – I don’t care loans LLC a new way to abuse customers

I am trying to get a payoff to refinance, they are refusing. I have not missed any mortgage payments. It is ridiculous. They have horrible reviews and mess with consumers. So a person who is actually paying their mortgage is getting screwed. User’s recommendation: Run – for the hills.

Loans

29 Jul, 2021

I need their email address

I couldnt reach an agent! I need to send proof of insurance to Loan Care and I need the email address of where to send it. This is a simple request. Please provide that to me. Thanks Sherri Herman

Loans

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