Excursion to Prague
Nothing changes in the travel services of DIMAR Tour! We bought 6 coupons from Prague to Zizu.org for Christmas. All people in the same family. The result is as follows: - what was presented in the program was not fully shown (with the reference that "Christmas (eg the brewery in Krushovice) is closed") ; - the youngest passenger is seated at the middle door of the bus, as a result of which the child currently has angina with a very high temperature and an abnormal cough; - The hotel is two public transport links from the city center. Nobody warned me about the costs of getting to the city center (it was important to us,because all costs must be multiplied by 5) ; - group leader Dzintra is just "stunning". When we announced that we would not participate in any additional paid tour, the attitude changed by 100%. We saw him at lunch when we entered the hotel and the next time was in the morning when we had to leave the hotel. (It was a leaflet in the doorway in the hotel room that read that the hotel should be vacated at 10. 00, but we all meet at the bus in the hotel parking lot at 20. 00. ) Call the indicated tel. no. was not possible in a situation where information and assistance were needed. (The reservation was - the battery is low). Thanks to the Czech hotel employee and her husband, who took my child to the ambulance by car and we met in time for the medicine to stop the progressive illness. whereas we did not vacate room 10. 00,because we had nowhere to go with a sick child, we got to pay extra with hotel no. use until 20. 00. The management of Dimar Tour does not believe that it should at least quickly find out the circumstances of the case and at least apologize for its omissions. Whereas - this discount trip has cost us "cheap enough" with all possible negative emotions. Dimar Tour can ruin the Christmas and New Year because I am still treating the baby.
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