Door will not close all the way . Tried everything under the sun to fix this hidden pump full view door. Wish we had never purchased it!
I ordered a special size storm door 32″ the door came 31 1/4 wide why do you undersize them #/4 of an inch !!!! On your website it says the door size would be 31 7/8 to 32 please let me know about this problem !!!!! I also ordered a 36″ haven’t opened it yet. The person...
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Door is 2 years old and make a terrible screeching noise coming from this hidden closer. Someone sells the closer system in a different color for $88 I will not buy another Larson door. This is intolerable. User’s recommendation: Do not buy the hidden closer version.
I called Larson to find out about a large doggy door for the high end door. Even though it is a completely separate part they gave the excuse that a large doggy door would affect structural integrity of the door…even if the lower half was made of wood. Their engineers must be idiots. User’s recommendation: Find another...
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Larson sent glass retainers to replace original ones for a 2005 storm door. New style will not fit, no matter how I tried. I went to UPS store to send back for refund, which would have been fine, but the cost to ship back, (Larson does not cover shipping), Would have cost $45 when the cheap product...
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