Poor service and attitude
Citizens ordered their SMART card because they didn't need to be used at first (because the card sender more for a trip outside UK), over time the pin code was forgotten, while all other documents were saved. In response to this problem at Farmer Bank, said that in this case a new card must be made. Unfortunately, I think this is a big hassle because other banks can reset the pin code and everything is in order, no need to make and wait for a new card. Hearing this, it was better to give up the card, but the employee was convinced that it was possible to make it in a smart way and personally promised that everything would be ready on Thursday (with this question). turned on Tuesday), because on Friday it was already planned to go outside UK.I was very happy, but I arrived on Thursday very late, because the cards were not there and the attitude was not the most objectionable... I was very happy because I was promised, but in the end nothing was done. ts and I was left without a card! Very sad.
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