Supports and its attitude.
Hopefully after this suncore will not worsen the treatment of me. The case is as follows, I wrote to two emails about my problem and the question that was not answered and +/- week passed. Sitting on suncore's profile, I saw that the SUPPORT (It's written there) chat is online and I wrote. I explained my problem about the delaying costs and replied to me that they are not to blame for them being late and not going anywhere, well let's say some satisfactory answer. Next, I asked that one of their clients had not received a payment for 4 months and had removed your service from their page. The answer I received is that they still choose which service provider this person chooses. But I didn't get the real answer to the question because I don't wantso my costs are also delayed for half a year. That would be all about my questions. Then I wrote more clearly asking if it was happening and that I didn't want it to happen to me, in response I got that without seeing the question in my writing so the correspondence ends. Then I wrote or isn't this SUPPORT? I received an answer that this chat is for questions / feedback / problems. Then I tried to impress this person on the other side of the screen that the chat is called support and what that word means. Then I went to read the suncore agreement to get myself a normal answer, log in to see what I answered the so-called supports, and because of the chat was missing, do not understand, refresh the page, the chat is not and nothing failed to get it back at all.This complaint is not for you discourage their use,but for SUNCORE himself to read it and reflect on his attitude in his so-called support. I use Suncore and hope that this attitude will change. The services are good, in the past everything with costs was normally received on time, but half a year ago began at one point that they began to delay by +/- more than a month and it is still happening now. I don't know what is the reason, maybe the debts, maybe really a third party delay. In conclusion, I would like to clarify that I did not write intrusively and childishly or even unculturally, as in other complaints they classify customers' attitudes to their written questions, etc.
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