Administrator job
I have been visiting the Koala salon for several years now, because a very good acrylic nail master works there, but the job of the salon Koala administrator is terrifying and surprising me every time. It is commonplace if she is simply not in her place or if a little girl is playing in her chair playing games on the computer. I have stood countless times after the procedure and waited for her to finally come to serve me, taking money for the procedure. However, 17.01.2009. was a special day. As usual, a little girl was sitting in place of the administrator when I wanted to pay for the procedure. After a while, the administrator finally arrived. The procedure had to pay CAD 27 and considering that Koala offers a discount of the Select program when paying with American Express, I gave my American Express card.The administrator replied that it was not possible to pay directly with this card, because the salon had recently changed the servicing bank and had not arranged many and the necessary permits to be able to pay with this card. However, since the discount is due with this card, then when paying with another card, she will give me the discount! The American Express Select program provides a 10% discount on service in this salon. Unfortunately, only when looking at the check at home, I noticed that 10% of CAD 27, according to the administrator, is CAD 26.04. Needless to say, I also have a salon customer card, which provides a 5% discount for services and goods, but the calculated amount is not even 5%. Glad, of course, that the nail master will not lose money for work, but if the salon once offers a discount to the customer, then it must also be given! Needless to say, the salon loses customers in this way, which it does not have much for him,because it is unable to provide proper service.
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