Hotel
A happy tour informs you about a 4-star hotel at the time of purchase, but when you arrive at your destination, the hotel officially only has 3 stars, and then also maybe by Greek standards, ie - a maximum match of 2 stars. After a request to change the hotel due to its non-compliance, the current representative in Greece argues that nothing can be betrayed because the hotel is reserved from Australia. When calling the staff of Joy Tour, the only answer is - we will call you back... Before buying a trip, I called and asked about hotels and very convincingly stated that everything is appropriate and good : )
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