They advertised 15% site wide for order over $95. Everything I wanted to order was “excluded” even though it was a near $500 order. Called to find out why I was no getting the 15% and the girl on the line couldn’t even figure out what my issue was. She kept telling me I was trying to...
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I purchased an item from In The Company of Dogs online. Ever since then, they bill my credit card $14.95 for a fake “VIP program”. American Express has refused to pay due to my complaints, YET EVERY MONTH THEY BILL AGAIN. Just when you think you have the problem solved, they keep on. They hang up on...
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I ordered a bite collar from them and a decent product. they however signed me up for the vip and have charged me 14.95 a month for two months now. I called them and they told me I had to call another number to discontinue the service. Called them and they said they will discontinue and send...
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We ordered this item two months ago and it was supposedly in stock. We never received it and have sent several emails inquiring about the status of the order. It has constantly been on backorder and we requested a substitution. The company refused to substitute for a different item and would not let us cancel the order....
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I bought a “leather” sherpa furniture cover. It was expensive and when it arrived, the quality was cheap, so I returned it. The company does not offer free shipping, so you pay to have it shipped. The cost of shipping back (cheapest way – snail mail) was $75. This is outrageous when a company can provide flat...
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Internet
It seems like a big company and everyone praises it. and I will stick to great fame.. optics and in that spirit. today the masters come and connect me to the internet. disappears and after about half an hour I turn on the computer again and there is no internet. how is it possible? while the masters are on the spot the internet goes like there is nothing to go away. I am trying to call the support center there no one is lifting and sitting and the phone will answer me for at least about 20 minutes! I am disappointed in this big company which it praises!
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