Non-compliance
Hello! I am dealing with an Expresspasts company that is not fulfilling its contractual obligations. The price for delivery is set at 10. 99EUR, but for receiving the order at a certain time can be forgotten as specified in the contract. The contract stipulated as the order would be delivered within five business days, waiting for the fifth day of the order to the place I received the notification as at 11. 45 was the courier, but I was not home before receiving any call from the courier as he is present. I called the phone number, which was indicated in the notice, as an opportunity to contact an express mail representative, I received an answer if YOU NEED TO FOLLOW, yes no, then wait in the morning, but at what time there is no idea. the call came tomorrow - sorry today we forgot to give your order to the courier. The question arises for which I pay 10. 99 AUD. I will definitely not remain silent this time and go to court with a claim for damages. Yes, if anyone else has had this problem, I suggest merging.
Read more...
