Trying to get Hotel Planner to release funds do Priceline can refund my money. I am already approved throu Priceline to get my money back for a stay that never happened. Confirmation number H387**** User’s recommendation: Don’t use.
I stayed in my reservation for one night. Didnt stay at hotel due to conditions and inaccurate description. Called them while I was at the room hotel Confirmed I only stayed 1 night they still charged me for two. Both times I asked for a manger and was refused. The Customer Service team is in Mexico so...
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Had booked for two days, paid in advance (DONT EVER DO THAT) changed to one day- HAVENT GOTTEN REFUNDED and that was Memorial Day User’s recommendation: Dont pay in advance.
We had to cancel our trip less than 24 hours before check-in, due to a last minute quarantine for COVID. We requested a refund, even though we agreed to the cancellation policy (no refunds that late, even if covid). But they worked with us and the hotel, and a few weeks later, we received our refund. Will...
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Needed a room for an upcoming wedding I was invited to in Las Vegas. There was a good selection of room options available for me to choose from and the check out process was easy. I misspelled my name so I had to call customer service for help and thankfully they were able to help me with...
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