More Contact Info

Customer Service:

(786) 664-7902

Customer Service Number:

(818) 675-9002

Sales/ Reservations:

(818) 675-9000

For Online Purchases Only

Fax:

+1(818) 675-9002

Other Info

Other Info (opening hours):

Hours:

Monday – Friday: 9:00 am – 5:00 pm

Company Address

GEC Group, LLC

28904 Avenue Paine

Valencia,

United States

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Complaints & Reviews — Hobbytron

18 Dec, 2020

My credit card was billed twice

Iplaced an order on 12/12/20 and the total was $55.87 I received my credit card bill and Hobbytron billed my card twice My name is Sheila Johnson and my Order Number is – – #9E25C5706F Please look into this ! I tried to call and was on hold for 40 minutes, so am now senfing an E-mail... Read more➤

Entertainment

17 Dec, 2020

Have not received a confirmation email about purchase have no order number

Still waiting confirmation email they have taken my purchase out of the bank still awaiting arrival of order if I ever get to receive it. Purchased order on 9-12-20 bank have said I have to allow 30 days to see if I receive purchase when looked at reviews on Facebook now other people have said not received... Read more➤

Entertainment

15 Dec, 2020

Ordered a Flying Elsa Doll on Dec.1,2020. Haven’t heard from themsince

I have tried calling to check on my order and the telephone is out of order! This order has cleared my bank. I have talked with them already at my bank. I haven”t received any word on the status of when I will receive my order

Entertainment

12 Jan, 2019

Can’t get my order

ordered an RC chopper December 25 it’s January 12 still don’t have it. I called several times they tell me it’s with a third party shipper.And they won’t refund my money

Entertainment

7 Jan, 2019

Christmas Order

Ordered a Christmas gift for my grandson on the 10th of December and the order never arrived. Called customer service and was told to contact USPS the carrier. USPS never received the package. Called HobbyTron back and they said they would check with the third party…

Entertainment