Not receiving a packet
Hello, I would like to know why my packet did not come from Lithuania. The parcel was supposed to arrive on 09. 06. 2020 by tracking the information presented that had been handed over on 09. 06. 2020 to the courier early in the morning. Usually delivered at 17. 00 or after 17. 00 here. When contacting your information service center on 09. 06. 2020, the woman kindly explained the situation that there is still enough space in the FedEx parcel terminal, but if it turns out that it will be filled before my package is handed over, she will be placed the next day, unfortunately it did not happen. 11. 06. 2020 I contacted your team and received information that they would look into the matter and will contact (writing them my misfortune, I only receive an automatically created letter stating that you will look and contact what the company should provide by law,(robot) ) but unfortunately after the given information, there will be no such communication, because the person could not explain to me where the package was left, whether she has information about issuing a bill of lading to a specific person who takes these packages to the specified city. (it was said every time the courier changes) this means that really no one can prove where these packets mysteriously disappear and be traced. I said that the product was sent from a company that could easily break and could not be the possibility that the product was accidentally torn and no explanations had to be written, etc. , the person could be thrown out and since the company could not track who is driving from one route to the next. it is very easy to do and cannot be proven, but people remain beige. Here the person was damaged in the package I read, and you say that he should contact the person who sent that package to en. But I was very beautifully, theatrically told that if it is damaged when I come to Australia, then an act is written and the person to whom it is delivered is informed. I read that such things happen to you on your own. Please resolve, I will definitely not use your services to my customers who will be sent packages in the future.
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