In 2007 my husband and I purchased a studio from Hacienda Encantada while Phase 1 was still under construction. We were 1 of the first guests to stay at the Resort. Through the years we have enjoyed our stay and have had no complaints and have been pleased to see the new additions to the property. However,...
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We are founding members of HE, We paid 99, 000 plus our 2 bedroom unit with two fixed weeks. On one of our trips we were approached to join in a “Walk Away Assurance ” program. We paid an addition $2500.00. We have tried many times to initiate this program in 2021 (5 year) to receive the...
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Service & Quality
You've seen previous reviews about this place, now we're on the water in the mixer. Gives just either hot or cold in the middle of nothing. So the seller aggressively starts shouting on top of that pressure over small and incorrectly installed, sorry, it was all done by a master who is one of. And even if it were not the master who installed it, selling such a product in a store would have to be easy to use. September is approaching and schools must have access to hot water on all taps. I read that they do not return money for anything better offered, maybe someone has a suggestion on how to better prevent this unpleasant situation. But I'm in the biggest shock about the salesman's attitude. Nothing, nothing, Very human and welcoming, but a dark-haired mother with long hair as aggressive as... I had not experienced such an attitude in any store for a long time, I had already forgotten in the n-years that someone can serve like this. I want to solve this situation and everything, no more purchasing any goods in this store!
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