We were on a trip to and from St Louis and had stayed at the Holiday Inn Express in Ashland OH on the way there having made reservations through AAA. Decent accommodations for the price (84.xx) so on the return trip I looked up the hotel, called the number listed in this complaint and did not realize...
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Poor security service
Situation: at chek in a little excitement I returned my jacket. When I covered it had passed already 30-35. I went to look for an employee to ask what to do. I met a kind woman in a green vest and told her about the situation, which she advised me to contact the airport police or security staff. Said to see that they were patrolling the airport. Leaving a piece, I noticed 2 employees at the cafe buying coffee. I waited so as not to disturb, I started a conversation with a woman (in blue form) describing the situation. The security officer said that time had passed and my jacket contacts were already in the police. I asked how you can get it. Said to go out of the zoo, go to the police and then again through security checks inside. I asked how much time was left until the flight-the respondent mentioned that 30. It was determined that I would hardly manage. I asked how this case could be resolved... Shrugged, I said I had to do everything myself. When I asked if you couldn't communicate and even handed me the jacket at the security check-said it couldn't... I have to go it myself and sort everything out. Please explain why with modern technology (walkie-talkie, telephones, communication) the airport police cannot sort these things out and be on the verge of their task and help people... I am very angry that I did not receive any help, only shrugging, no feedback... It seemed that completely all the same to them. I understand, it's just a jacket... But the attitude was very indifferent... Maybe I disturbed the coffee break... I also ask if any of my acquaintances / friends / relatives could take this jacket away sometime after that... Shrugged, smiled and stated: "but it is only but a jacket"... When you drive back to go to the police... I said that I will be in a year... is she there still will be... established that hardly... the question-cil long belongings are kept in the airport police also could not answer:( about the situation: it happened on 23. 07. 2020 tracing lufthansa, time around noon. 12:00 a. m.
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