I returned my car at 4.45am this morning at Lisbon Airport. I fully refuelled the car last night and tried to stop at petrol stations near the airport to top up again. However, they were not open at that time and my display had just dropped to 7/8 full. I fully accept that I should be charged...
Read more ➤
First booking: 01.2020. I took a pudle dog with me in a closed bag. They did not give me the car because of this. They said animals are not permited. I lost my money and my plans where broken. // Second booking: 06.2021: they did not give me the car becase they said I do not have...
Read more ➤
Я забронировал автомобиль 14/11/2019г номер брони 1861**** с полной предоплатой на период с 01 Июль 2020 14:00 по 14 Июль 2020 14:00. В связи с эпидемией бронь отменена. мне предоставили ваучер: COVID19EH5D228****. на сумму бронирования 477,78 . Прошу вернуть деньги! User’s recommendation: Нет адреса электронной почты для обращений!
I was charged a very high rate for 1 extra day. While I called Customer Service to check. They said it was ok, they only charge 1 day extra. However this was x10 the price for my 2 week rental. Also they never replied to my initial emails just asking for an explanation.Be careful renting here!
Still have not had a reply from goldcar im very disapointed. Also contacted other car hire companys at Alicante airport with similar request about car hire for over 70s no reply from any of them. Dont understand as many drivers over 70 want to hire a rental car.
