More Contact Info

Toll-Free Number:

(888) 288-1843

Customer Service:

Uber Visa Debit Card

(888) 272-4395

Visa Debit card

(888) 280-8260

Company Address

GoBank

P.O. Box 5100

Pasadena,

United States

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Complaints & Reviews — GoBank

19 Jun, 2021

Account locked due to unusual activity

I received a very large deposit from SSDI began making large purchases for home renovations, withdrew around $900 in three days. 2days after I last swiped my card, I get an email stating that my account was locked due to unusual activity. I called them, spoke to a very ride *** who kept interrupting me. Needless to... Read more➤

Banks, Finance Companies

18 Jun, 2021

Wrong card

Card do not have chip … request a card with chip and the customer service in India look like they do not know what they doing… bring call center back to AMERICA User’s recommendation: Don’t use gobank. Bad customer service.

Banks, Finance Companies

17 Jun, 2021

New phone number

I need to use my card and I have a different number so cant login to activate my card. I have access to my email but not my old junber

Banks, Finance Companies

14 Jun, 2021

Because I spoke to numerous of customer Representative and none of them could resolve my issue

I order some item off of Amazon and never received them and Amazon refund my money back and everytime I speak to someone they all they me different important and I been dealing with since April 27,2021 and here it is the June 14,2021 and numerous people told me different dates that my money will be back... Read more➤

Banks, Finance Companies

14 Jun, 2021

Didn’t get to talk to anyone to be assisted in using money pack to deposit $$ on gobank card

A service person didn’t answer my call to assist me depositing $$ on card using money pack #’s I’ve been trying for several days but can’t seem to figure out how to complete the process so cash is available using money packs to deposit the $$ to your card this is the first time I’ve ever used... Read more➤

Banks, Finance Companies