They record the conversations for who knows what reason, as they do not stand by their cancellation policy. You seem to get involved with another company in the process. You get a ticket issued for your contacting them, but when they email the ticket, it’s just a thank you for letting me help you today with no...
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Misrepresent who they are. Charged $280 service fees. Never mentioned it on the phone. Scammers!!! Thought I was talking directly to hotel.
Original review updated by user Aug 12, 2021 So my experience with getaroom.com, aka reservations.com, aka Travelscape LLC, is consistent with all of these complaints listed on this site. They SEO the reservations.com url to appear ahead of the hotel chain, then imitate the hotel’s website, never mentioning…
i booked a room in rotorua at the holiday inn on your site, the amount i accepted was around the $420 for the 2 nights. some how i double booked, so i asked for a cancellation on the double booked room, which getaroom said they had done, and it showed up the…
I rented a room through getaroom.com for a stay at hampton inn and suites. The hotel had no hot water and did a partial refund to getaroom and said we would need to contact them to get our refund. I have been unable to reach a human on the phone and the automated…
