service
It started with the decision to buy an iphone 4 for AuMobile. I went to customer service centers to inquire about them. In total, I was in three places and the three places had different information about phone payments as well as tariff plans. During the visit, Alfas KAC told me that everything is included in the tariff plan, the guy told me very convincingly and that I come with my own number from another operator, then I can buy it for 1 AUD. I was all interested in going to the gallery center KAC sitting guy, told right away that no one will give me a phone "so breast" if I pay from another operator that there will pass time. That the only thing he could do for me was offer to pick up a new number. I agreed because I had a holiday and was ripe to buy it. Then, of course, I wasn't told anything - I already thoughtthat the information is the same everywhere, after signing the contract, of course, said that there is a phone for which you have to pay and the tariff plans available for the phone are only 25, 30, 35 AUD. in addition, that I can buy a phone for 50 AUD instead of 1 AUD, as previously described. If I buy 50 AUD, after 10 days I will receive an invoice for 50 AUD. I tried to switch to a cheaper tariff - I filled in the application - I got a call after 3 weeks - answering that there are a lot of people. Butter someone, wanted as more profitable came up with something incomprehensible. If I buy 50 AUD, after 10 days I will receive an invoice for 50 AUD. I tried to switch to a cheaper tariff - I filled in the application - I got a call after 3 weeks - answering that there are a lot of people. Butter someone, wanted as more profitable came up with something incomprehensible. If I buy 50 AUD, after 10 days I will receive an invoice for 50 AUD. I tried to switch to a cheaper tariff - I filled in the application - I got a call after 3 weeks - answering that there are a lot of people. Butter someone, wanted as more profitable came up with something incomprehensible. Of course I realized that for 50 AUD to pay for nowhere on the Internet minimally included, I chose to rent a contractual penalty and go away to Bite. When I paid the remaining 400 AUD to KAC Domina, I was given the papers that I paid, I said I would not use him and I walk away from them. they give me the papers that everything paid off. I went there to a bit where I was already served nicely and explained everything. At night I was switched to bee, but the phone was locked. at home alone and for me the only phone I can do nothing. I found a website where you can send to AuMobile a "problem" to which I was told that I would be contacted within three days. it is normal for customer problems to be resolved within 3 days. I went to my parents' house, called, asked what to do. - To whom I answer: You must find an application with a request to unblock the phone "I angrily ask why I was not informed about it by KAC when I said that I am leaving AuMobile. - the answer is-" send the application by fax to us, we will look into it (I don't remember saying that in a few weeks) then I will let you know if there are any problems they will have to send the phone to the manufacturer that takes even more time. And that AuMobile is the only companywho unlocked their customers' phones - Well, it cruelly surprised me. I went to the domino AC immediately unlocked everything for me, but now the day was spent without communication. What vipar employees do is that the information does not match each other. I am shocked, tgd I am connected to xMobile where I pay 5. 55 AUD per month and where everything is understandable. I do not recommend AuMobile under any circumstances.
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