Friendlys




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Friendlys

Average Rating:

1.84 / 587 votes / 73 reviews
1855 Boston Road, Wilbraham, Massachusetts, 01095
Phone number: (800) 966-9970
Web: http://www.friendlys.com

Category: Restaurants and Bars

Toll-Free Number:
(800) 966-9970
Customer Service:
(413) 543-2400
Company Address
Friendlys
1855 Boston Road
Wilbraham,
United States

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Complaints & Reviews — Friendlys

3 Dec, 2019

Rude waitstaff

We didn’t give her a tip because we didn’t have enough money. She came up and started yelling at me and my friend saying that we shouldn’t go to Friendlys unless we had money to Tip. And she also tried to say that tipping is mandatory. And she lied about being a manager.
I purchased for bidden chocolate crunch sundae cones and I am very disappointed ! The cone is not crunchy it’s soft and chewy! So we would only eat the ice cream and then throw the cone away ! I will never buy them again!
Update by user Sep 24, 2019 As of today, 9/24/19, I have not heard back from Friendly’s. In addition to lodging a complaint here, I also emailed them directly and called. I have not received a response to any of my inquiries. They claim they want to know what their customers’ likes and dislikes are, but when... Read more➤
Issue NOT resloved. No one from friendlys has contacted me regarding this issue.
We went to the Queensbury, N.Y. branch for breakfast..on Sunday August 4th.we waited 8-10 mins to be seated when there was 5-6 empty tables in the front of the restaurant and could see other empty ones in the back and in the other dining room..once our order was taken we waited at least 30 mins before we... Read more➤

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