Claimbo.com Franklin American Mortgage , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.
I was called by Franklin mortgage and threatened with a social security scam I called Franklin mortgage back and they said they didn’t really care
Absolutely POOR customer service. They made a mistake on our credit report by reporting a late payment the month that they actually transferred our mortgage payments to another company. We called multiple times to have them fix the issue, or at least give us a letter stating that they made a mistake. Well, we never got that...
Read more➤
This company has the worst customer service department I have ever encountered. The level of incompetence is staggering. If I could give them a 0 rating or lower I would.
I have been following up with Franklin American Mortgage company to remove my PMI. The process and customer service is pathetic. They won’t accept the PMI Removal request thru phone. No online options. Only we have to send a mail to a given email address. I sent a mail on May 2019 No response. I called on...
Read more➤
Franklkn Mortgage Company has called my Insurance and requested they cancel my insurance. USAA called and told me that my Mortgage company was trying to have me pay them instead of USAA. They have recieved my Escrow refund and will not adjust my account. I spoke with a Supervisor named Chris and he told me; he wasnt...
Read more➤
