Active card and bank attitude
I have an active card in IT Bank. As there are now difficult times, making a monthly refund on an active card remains more difficult. I applied to the bank with an agreement to reduce the amount granted to the active card by the amount I have already repaid (ie I have been granted USD 1, 000, I have repaid USD 400, to reduce it to USD 600), to So my monthly payment would also be reduced. From the beginning, the employee says that this is not possible at all. Then I say - why is it not possible to reduce only the amount I have repaid. She then says that I may try to write the application, but the bank may ask me to refund the full amount of the outstanding active card and tried to dissuade me from writing the application.What would be the bank's reaction in general? I don't think anything supernatural, but in the end I can be pushed into a bigger hole than I am now. Well, a "host" bank and an employee who, of course, does not care whether I am solvent or not. Talking to him, I felt like a kid who was giving presents. Wouldn't it be the case that the bank should take care of its customers a little bit?
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