This company just wants to sell you ridiculously priced planners and organizers. The customer service staff is terrible at their job as they do anything but help the customer. I’ll start off by saying that I ordered a LifePlanner Binder as a graduation gift for a…
Orders take too long to receive. The binder was a total disappointment. They are rolling out product without thinking things through. The customer service is a joke. No longer a fan!
Organisation fail to realise their return policy is invalid for international shipping. If you choose to return they never tell you they receive the products and continue to refuse any return payment for the products even though you never even opened the package – their logic states 30 days well if it takes 16+ days to get...
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So I decided to splash a little cash and Buy one of their planners from the UK. After paying nearly £40 including delivery, I was still hit with £15 custom charge at the UK boarder. Which after £40 I’m of course not going to say never mind but they are such a big company they couldn’t actually...
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You’re going to pay this same amount every year. They don’t tell you that up front, or offer a reduced rate for returning customers. This Co is ready for a disruptor who has better service. Given that this whole company is founded on the concept of being organized, the CX is lousy and anything but! Lack of...
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