I was not going to post more but I keep thinking about the experience. I did reach out one final time stating my case about my very late teacher planner and wrong address it was shipped to. I asked for a discount on a calendar. I was turned down. Their counter offer was 10.00. That was it....
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I ordered a life planner for the third year in a row as I love their planners. However it was never delivered as USPS said it was. Customer service suggested I file a police report. Even though I have cameras and I know nothing was delivered. They have no sort of insurance police or refund or help...
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Placed items I wanted in my cart, including 4 accessories to get a 15% discount on them and custom planner and get free shipping for an order over $75. By the time I went to purchase my item 2 of the accessories were sold out. Spoke with customer service and no help or anything was offered. I...
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Update by user Jan 06, 2020 I opened a refund claim with PayPal, which was resolved in a matter of hours with a full refund on my bank account. Thanks PayPal! Original review posted by user Dec 07, 2019 Worst experience ever. I loved the planner my bf bought for me last year, so I thought it...
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I have ordered planners from them for years. I was in a rush when ordering mine for this year and ordered the wrong planner. I emailed them when I received the wrong planner (which was my fault) and explained to them what happened. They allowed me to order the one I wanted and they covered the shipping...
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