I called to extend my rental and was denied. I was also told that if I don’t return the car immediately that I would get into some type of trouble. User’s recommendation: Go to a different car rental place.
We booked a van through Enterprise and received a confirmation # for April 1, 2021 for 12pm. Ironically enough we arrived at the Enterprise in Fort Lauderdale and was told the van wouldn’t have been ready for 12pm. We arrived at the location at 230pm and at 430 pm we…
Had a agent to call my wife out her name and yell at her. We have tried calling over 25 times . We are upset about the lack of professionalism we’ve received. User’s recommendation: Do not rent.
I got removed from the DNR list and Sterling Heights Manager Cessily Hutchins told me she could not tent to me after another manager told me an half hour ago to call back when the issue was resolved in which I did and I asked for him and she said he was busy with another customer and...
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Update by user Mar 27, 2021 I made several attempts to resolve but got led around in a circle by a couple managers at the branch , some familiar, some not, but all I wanted was the right person to talk to so I asked for corporate number and was given several numbers before I did some...
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