More Contact Info

Other Info

+20 9007 0000 (National Call Center) +20 224 830 888 (Abbasia) +20 226 823 271 (Abbasia) +20 223 900 999 (Adly) +20 223 902 444 (Adly) +20 223 906 078 (Adly) +20 223 927 680 (Adly) +20 226 966 798 (Airport – Terminal 3) +20 222 067 010 (Airport -Terminal 1) +20 224 183 690 (Airport -Terminal 1) +20 225 749 714 (Foreign Affairs) +20 225 777 007 (Foreign Affairs) +20 224 183 722 (Heliopolis) +20 222 908 453 (Heliopolis) +20 222 904 528 (Heliopolis) +20 222 741 953 (Nasr City) +20 222 718 038 (Nasr City) +20 222 718 031 (Nasr City) +20 222 069 075 (Shobra) +20 222 069 071 (Shobra) +20 222 069 072 (Shobra) +20 223 927 664 (Talaat Harb) +20 223 930 381 (Talaat Harb) +20 233 475 193 (Zamalek) +20 233 472 027 (Zamalek) +20 233 051 431 (Zamalek)
EgyptAir Complex, South building, Second Floor, Airport Road
Cairo
Egypt
Abbasia
Military Transportation Department
+20 224 830 888
+20 226 823 271

Adly
6 Adly Street, Cairo Egypt
+20 223 900 999
+20 223 902 444
+20 223 906 078
+20 223 927 680

Airport – Terminal 3
Cairo International Airport, Terminal 3, Departure Hall
+20 226 966 798

Airport -Terminal 1
+20 222 067 010
+20 224 183 690

Call Center
EgyptAir Administration Complex, South Building, 3rd Floor, Finger 1 Airport Road #160
+20 090 070 000

Foreign Affairs
Ministry of Foreign Affairs Cornich El Nil Maspero
+20 225 749 714
+20 225 777 007

Heliopolis
22 Ibrahim Ellakany St. Elkorba, Helioplis
+20 224 183 722
+20 222 908 453
+20 222 904 528

Nasr City
3, Abu El-Atahia Street, Abbas EL-Akkad Street
+20 222 741 953
+20 222 718 038
+20 222 718 031

Shobra
13 Agha Khan Building – Almezalat Shobra
+20 222 069 075
+20 222 069 071
+20 222 069 072

Talaat Harb
9, Talaat Harb St.
+20 223 927 664
+20 223 930 381

Zamalek
26 July St. Mohandessein Zamalek Club Fence
+20 233 475 193
+20 233 472 027
+20 233 051 431 Show MoreShow Less

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Complaints & Reviews — Egypt Airlines / EgyptAir

26 Jun, 2021

Loss one of my bags

I have lost my bag on 16th May when I was travelling to Dubai, Report (PIR) # AHL DXBMS56163. I have sent many emails from that time and made many calls and I didn’t receive any positive response and customer service and feedback stopped to answer my emails! Is this the right way to handle customers in... Read more ➤

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The consultation phone has not been answered for 2 days

A few days before the holiday I decided to order the necessary equipment. I placed the order at 10 in the morning. I ordered goods with the symbol "receive the product tomorrow". I do not receive any product or invitation and of course the 24-hour consultation phone does not answer for 2 days. If you are unable to provide timely order processing time, please inform your customers. The consumer must be satisfied with the service provided. Definitely, if I do not receive my order I will contact Ptac, as it is not normal to perform this type of service. If a person makes a payment and does not receive feedback on their order. Before spending business money on advertising, end up with your existing order volume.I do not recommend using the i-store 110.shop. It is better in urgent cases to go to the store to buy.