More Contact Info

Toll-Free Number:

(800) 225-2270

Customer Service:

(888) 590-3397

Company Address

Nestlé USA, Inc

1812 N. Moore St.

Arlington,

United States

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Complaints & Reviews — Edys

13 Aug, 2021

No berries, no berries, no berries!!!

I loved the strawberry ice creams, but there were no strawberries in it. Unhappy with lack of fruits. May have to try a different brand. User’s recommendation: If not satisfactioned let the company know.

Food Manufacturers

25 Jul, 2021

Why did you change the ingredients in your chocolate ice cream we can no longer eat it

The added high fructose corn syrup to the chocolate ice cream My kids were able to eat their chocolate and coffee ice cream until they change the ingredients.

Food Manufacturers

20 Jun, 2021

No safety seal on your product. Love it but will not purchase again until safety is priority! I have noticed tampering issues and shame on you for not listening to your customers.

No safety seal on your product. Im very concerned about tampering that would cause illness to me or my children. Sorry to say good bye Edys. User’s recommendation: Do not buy this product until safety seals are provided.

Food Manufacturers

5 Jun, 2021

Wood in my ice cream

I was eating french silk and then felt something within the ice cream. I pulled it out and it appears to be a piece of woodchip. It saddens me, as I love the flavor and Edy’s ice cream in general. Is there any way to be compensated in any way? I don’t feel confident to finish this... Read more ➤

Food Manufacturers

29 May, 2021

SAFETY PROBLEM

I was eating a Chocolate Chip Cookie Dough ice cream container and i found what looks to be a plastic seal piece in the ice cream. I luckily was not harmed because I realized the “Chocolate Chip” didnt look right. I then found out it was some sort of broken plastic piece. I’m not sure if it... Read more ➤

Food Manufacturers