elevator was installed in august 2018. i was impressed with the installer kenny cloughley from harrisonville mo area. loved it until a month ago as it got a few inches from floor it just dropped and the door would not open, called 911 and fire department was dispatched to my home. they were on the phone with...
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You send me to a call center for a gift card. I wasnt to talk to tech support User’s recommendation: Answer the phone.
Update by user Sep 26, 2019 EVERY TIME I CALLED FOR SERVICE NOBODY REPLIED-OVER 5 DAYS!!!! ONE OF THE TECHS STATED THE OWNER WAS RUDE AND STATED I HAD NO WARRANTY- THE 2K includes pain and suffering for my wife as well as the cost of the warranty which was never honored,I will seek punitive damages if...
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Whoever designed this device should be FIRED!. It is virtually impossible to replace the battery without damaging the device itself. Then, if you get another device, you have to remove most of the lining of the elevator car in order to reach a “learn” button that is virtually on the floor of the car in order to...
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I bought the elevator. Just after the warranty ended (1 year), the elevator had problems. The repair person that I had to get was over 500 miles away. He said that the problem I had should have been fixed by the installers as the problem was known and there was a fix at the time my elevator...
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