Poor service, rude and unprofessional treatment / application and provision of health care
Poor call center service, rude and unprofessional treatment in the outpatient clinic sides. The husband needs a wound bandage. I want to write him down on this service. The girl in the call center at first does not understand what it is at all, then still understands, writes down, notes that "bandaging" and clearly states that first you have to go to the doctor's office, then pay for the actual service + materials used at the box office. On the spot, everything is the other way around, doctor A. Derov is confusing and says that it is nonsense that there should be a referral from a family doctor, that you have to pay after the procedure, send to pay do not know what 40 AUD. Some kind of nonsense. In Golg Coast hospital, this service is provided without any problems for 7 AUD.
Read more...
