Well let’s start with year 1, since I’ve only owned for a year…..within 6 months controller seal went and controller burned up,after about 6-8 weeks received “A” controller not the right one of course,oh and this was after about a week of contact with customer…
As with many other reviews, DO NOT DO BUSINESS with this company. The spa hasn’t been working correctly since a month after we bought it. Very hard to get in touch with anyone at LPI, their supposed warranty company. Once the spa leaves their facility they throw up their hands and point you to this overwhelmed company...
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I called Aqua Living Stores, owned by parent company of Dr. Wellness spas (Many of the names they use). Every panel was busted on the spa. We filled it up and it was suppose to heat 7 degrees per hour: it took 10 hours to heat 30 degrees! The tub won’t blow air out of…
I guess I feel lucky compared to the other complaints! We’ve had the tub for 3 years. There is an internal part of the jet that just breaks apart and spits black plastic bits out the jet. We have replaced all the jets and are now on round 2. I use Baqua Spa Chemicals and am certain...
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$4000 hot tub. had the heater replaced 5 times, in the first 2 years. the temp setting has never worked properly. you never know what the temp is going to be, no matter what setting you set it to.
