I discovered this in trying to resolve my problem: THEY ACTUALLY DON’T CARE WHAT THE METER GAUGES READ. Past several months [Sept 2018-march 2019] turned my gas furnace off during the day to save money. For several months this effort worked [saving money that is]. Recent bill [Feb-Mar 2019] that is waaaayyyyy tooooo high. I don’t get...
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I’ve lived all over the United States and that with lots of different power companies. But never have I seen one like the minion who can’t keep the power on during a light rain storm. I have half a mind to start a power Co-op just to cut them out of the loop
I bought a lovely home in the Mantua district and while my neighbors enjoy power, here we are again, just 3 of us on a old circuit that goes out with the lightest wind. My AC rep said we had 700 mini outages that blew the motherboard. DE put all our neighbors on Barkley st underground and...
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On 01/11/2019 a Dominion Energy agent marked the gas line locations on my property. On 01/12/2019 I spoke directly with a customer service representative, “Amber” to inquire why my property had been marked (as I had made no service request). At this time I also communicated that if a gas line technician was going to perform any...
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Because of a failed appointment (no show technician) I called to try and get emergency service…was told since I rescheduled (had to as told by customer service when tech didn’t show)..they could not send emergency service…cold(25degrees inside house) 19 degrees outside…..and two children…they tell me there is nothing they can do..no way to contact technician that obviously...
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