Cancel without penalty!
URRRRRRRaaaaaa! Tell your joy story. I am (or rather - I was) a VIASAT customer for 3 or 4 years, I do not even remember. In the autumn of 2009 I extended the contract again for 2 years by 9. 90 Now that the sport was removed and the australians had no desire for this service. At the right moment, I read in the news that CRPC had taken the song VIASAT, and now until June 12 (it seems) anyone can terminate a VIASAT contract WITHOUT A PENALTY! The main thing is to justify that these disconnected sports and foreign language channels were the reason why you chose VIASAT, and no compensation or other channels can offset them instead. That's what I did - I called VIASAT and based on the CRPC recommendation I say - I refuse your services, I will bring you a written application and a card, because you unilaterally removed the channels. The girl at the other end threatened with punishment from the beginning, then said that immediately the foreign language channels will be back, I say - I'm interested in baseball, you took it away! She answers - it is placed in another sports channel! I ask - GOLF channel? Stop lying once! After a few minutes of fruitless conversation, I have to talk to my boss, I'll call you back in an hour. And what did you think - called back in 15 minutes! Offered compensation PREMIUM, then offered the other head to the satellite - I say I do not need anything from it. A few more times tried to dissuade me, realized it would not meet and say the magic words - THEN WE WILL DISCONNECT FROM YOU MUST SEND THE CARD TODAY AND IN 5 DAYS!About 5 days - I have already written the application in two copies, prepared the card and in an hour I am a VIASAT office to close this story! PS the girl just added - you don't need any submissions already... nothing - let me then prove that I'm not a donkey? 2 copies with dates, card numbers and signatures - so be it with people. Now one stamped, signed copy of the application with them, the other - with me. Wow, VIASAT! Goodbye! : D: D THANK YOU CRAC!
Read more...