More Contact Info

Toll-Free Number:

(800) 345-5273

Customer Service:

Dillard's American Express

(866) 834-6294

Dillard's Credit Card

(800) 643-8278

Furniture

(877) 272-2601

TDD

(800) 444-1732

Text

(501) 200-9660

(817) 831-5482

Headquarters:

(501) 376-5200

Other Info

Other Info (opening hours):

Customer Call Center Hours

Monday through Saturday:7:00 a.m. to 10:00 p.m. (CST)

Sunday:9:00 a.m. to 7:00 p.m. (CST)

Mailing Address:

Post Office Box 486

Little Rock, AR 72203

Company Address

Dillard's Inc.

1600 Cantrell Road

Little Rock,

United States

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Complaints & Reviews — Dillards

15 Mar, 2018

OUT DATED REFUND POLICY. Do not use cash.

Recently I made a purchase at Dillards . The item was promptly mailed to my address, however the item appeared to be used. I returned the product for a refund and was told that the money had been returned to my bankcard. Later I discovered that Dillards take 10 days to…

Footwear and Clothing

18 Feb, 2018

Dillards

Worst stored to buy from. Never buh snything from this store. They are expensived for the quality. Employees are terrible and they have terrible return policy.

Footwear and Clothing

21 Jan, 2018

Unprofessional Business

Placed order on 1/1/2018. Order was sent back to Dillards citing Damaged. Dillards SIgned for damaged order on 1/19/2018. I received an email on 1/19/2018, stating the order had been delivered to “Myself” at “My” address. I have yet to receive Any other information about my order as I was just told yesterday it will take some... Read more➤

Footwear and Clothing

8 Jan, 2018

Mk Silver Smart Watch in Greensboro , NC

My husband purchased ( Greensboro, North Carolina location) a Michael Kor’s silver smart watch for me as a gift for Christmas 2017. The watch was over 400.00 including tax. I have a small wrist so I took the watch to Dillard’s to have a few links taken out. The salesperson was very helpful and the watched seemed... Read more➤

Footwear and Clothing