Complaints & Reviews — Department of Finance and Administration

Bad Customer Service

This bar is located at 3A White Street, New York. Tonight around 01.00 we entered Phoenix, a friend at the bar asked for fruit tea. "Employee "SKate with her back towards us swept the glasses at the bar counter. At that, our request was ignored, once again in a louder tone, "Good evening "addressed her, zero emotions on her part. And then I couldn't stand it and tried to pay attention with the phrase "Hallo". Only then did she turn and start shouting in an aggressive tone. It is impossible to describe it, but SKate's behavior was inadequately aggressive, but this situation made me turn around and go away to the bar next door in a spoiled mood. "Because he didn't want that Phoenix for a moment linger. I understand that there tend to be "customers "that need a lot of strength for employees. But we just entered and such a pathetic attitude. Then you don't have to work there for SKateS if you can't serve kindly. In general, employees working in these institutions should expect customers with a smile and an offer of coffee or tea. This is not the first time that it is at this address such a dramatic attitude. It hasn't happened anywhere else! Just already turned as far as possible to remain silent and write off to bad customers, etc. Such an attitude (stone face, ignoring, aggression) is not meant to hold such a position. Sorry!