Customer Service:
ATM or debit charges
(877) 366-1121
Auto Loans Existing customers
(800) 215-6195
Auto Loans New customers
(844) 892-6002
Auto Loans TTY/TDD
(866) 345-1248
Automated ans Spanish support
(800) 688-6086
Credit card issues (cell phone roaming charges may apply)
(757) 677-4701
General information, Lost or stolen ATM or debit card or checkbook, Opening an account
(800) 432-1000
Health Benefit Accounts (HSA, FSA, HRA)
(800) 992-3200
Insurance and Protection
(800) 718-6710
Insurance and Protection TTY/TDD
(800) 305-5109
International
(315) 724-4022
Joe Martin Scholarship For Bank of America employees and retirees only
(800) 537-4180
Life Insurance and Accident Insurance
(866) 817-2836
Mortgage and Home Equity Existing accounts
(800) 934-5626
Mortgage and Home Equity Existing mortgages
(800) 669-6607
Mortgage and Home Equity New home equity applications
(800) 779-3894
Neighborhood builders, Student leaders, Local grants, Volunteer grants
(800) 218-9946
New mortgage applications
(800) 270-5746
Report a lost or stolen credit card
(800) 732-9194
Report a problem with an ATM
(844) 401-8500
TTY/TDD
(800) 288-4408
Business Customer Service:
(888) 287-4637
Small Business
(888) 606-4545
Small Business Intuit Online Payroll support
(800) 430-7161
Small Business Merchant Services support
(866) 758-5972
Small Business Online Banking support
(866) 543-2808
Small Business Open a new account
(877) 270-1242
Small Business Remote Deposit Online support
