COUNTERFORCE IS SUPPOSE TO BE MONITORING MY BUSINESS. MY PANEL BOX WAS NOT WORKING FOR 2 MONTHS. NO CALL FROM COUNTERFORCE. WOW IS THIS MONITORING. ALL THIS COMPANY NEED IS YOUR MONTHLY PAYMENT AND DO NOT CARE ABOUT THEIR SERVICE. VERY DISHONEST BUSINESS PRACTICE. NO…
Counterforce Canada has to be the worst monitoring company. I have been a customer since 2012 and not once did they test the equipment. I had to discover that the equipment didnt work when I accidentally tripped off the alarm and no one got in touch with me. I now tried to cancel it and they tell...
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Alarm stopped working, they notified me two days later. Was told it was a dead battery, I replaced and still wouldn’t work. I called and was told to press the star button twice. Nothing happed. Was told that’s all they could do and if I wanted a tech sent out, it would $150 for them to show...
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I am a business account and require something to post to my books. I asked to be invoiced monthly…was told not possible when on auto pay. BECAUSE…people got confused and paid twice. I AM NOT THAT DUMB! I made an enquiry as to how to do an account transfer as I had…
Their invoicing accuracy is very poor and they are very difficult to get it straighten out not to mention the process of Service cancellation (after the set term) THIS COMPANY IS BEHIND IN UNDERSTANDING TODAYS CUSTOMER NEEDS
