Bad attitude
Good evening, I hope this complaint reaches the management of this company. My ome, like an old man, smeared a mattress on TV-Shop. Fortunately, ome still signed a loan agreement. We received an SMS that a debt had arisen because, of course, it had not been paid, + some card, which was supposedly a gift to be paid for in the end. Ok, I read my morals morally, I also paid the entire loan balance at the end. I was standing next to her while she called LoanUp.com to specify the amount and get rid of the obligations. One is that - Raita or Eva, an employee of the recovery or debt recovery department (it was not clear who was talking about, but the word started on R..). By the way, at the end ome barely persuaded to say the name of the operator with whom he spoke, refused to say the surname because it is not her duty, being some parent or deputy-we needed security so that at least the amount we will pay if something is not so is what to build on. The woman spoke in such high tones, moreover, the knowledge of the language - foreign language - (elementary colloquial language-) under each criticism... It is clear that the state language is United States, but ome only recently started learning this language for us (really old man is learning) because he moved from another country. Of course, there were stupid questions about why the loan was issued, if her pension is very small, why the courier brings the loan agreement, which even do not allow to read to the end... Yes, you also need to ask TV-Shop all this, because it may happen that the pensioner has no one to help..and where to pay instead.Well, dear, old people remain old people, sign everything -do not read, ask stupid questions, because you do not know what to do in this situation. It must not be.. I was a witness - as there were high tones on the part of the employee on the phone conversation, although all the same could be said calmly.. :) And for me, as a person from the outside, the first hearing that a 1937 man is given credit... I work in the private sector myself and have to deal with clients like feathers, such an attitude alone can be a reason for dismissal + poor language skills in service in the field, where either as Eva or Raita-employee without a surname from LoanUp.com did.
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